rummy star
rummy star
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This app is available for your device
rummy star
This app is available for your device
Contact
+91 2697129796
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy star?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This simple and convenient method allows for easy access.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection and wait for a strong signal to appear. If you don't receive the OTP after clicking send, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number associated with your account. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer process. This will help update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app seamlessly. Once installed, you can start playing without any problems.
Q1: What is the minimum withdrawal amount in the rummy star?
In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This allows users to access their earned rewards with a relatively higher minimum threshold.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within this app. This includes uploading your Aadhar card and linking your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, completing the process within 30 minutes to 3 hours. However, payment processing can sometimes be delayed, potentially taking up to 24 hours. This delay may be a drawback for users who require immediate payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the winnings earned from games played using the bonus amount. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their care centre for assistance.
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